Shipping policy

Processing Time:

Once order is placed, please allow 1-3 business days for processing. Your order will be packaged and prepared for shipment within this timeframe.

Shipping Time:

Once order is processed, please allow 3-4 business days for ground shipping. Please note that shipping times may vary depending on your location and any unforeseen circumstances. 

Delivery Time:

Once order is shipped, you will receive a confirmation email with tracking information. Please be sure to provide an accurate email address and check your spam folder if you do not see it in your inbox. 

Shipping Insurance:

Hottie Cosmetics, LLC is not responsible for lost or stolen packages after delivery has been confirmed.

When processing orders please double check shipping address. We are not responsible for custom fees or extra fees due to products being shipped back to our Hottie Headquarters. 

If for any reason your order is shipped back to us, we will be happy to return it to you. However, we are not responsible for any additional shipping fees.

The shipping courier is 100% responsible once your package is dispatched and we do not control the method in which your items are delivered. 

Packages that are stolen, damaged, or lost must be reported to the carrier.

Thank you for your patience and understanding. If you have any questions or concerns about your order, please contact us at info@hottiecosmetics.com.